Airline Tickets

Most airline tickets and associated service fees are non-refundable after 24 hours of booking. If you need to cancel your airline ticket, please be aware of the following conditions:

1. Cancellation Requests: Cancellation requests must be made over the phone only. Refunds will only be processed if:

   • You have submitted a cancellation and refund request with us, and the fare rules permit cancellation and refunds.
   • You are not considered a “no-show.” A “no-show” is defined as a passenger who does not board the flight and does not inform the airline of their absence. Typically, no-show bookings are not eligible for refund processing.

2. Supplier Waivers: We must secure waivers from the airline or supplier to process your cancellation and refund request. Refunds are contingent upon supplier approval.

3. Processing Time: We cannot provide a specific timeframe for processing refunds. Once your cancellation request is received, we will send you an email confirmation acknowledging receipt and providing a tracking number. This email does not confirm a refund but serves as acknowledgment of your request. We will contact the supplier to request a waiver if applicable. The supplier’s decision is final, and we will notify you accordingly.

4. Service Fees: Service fees related to the original booking are non-refundable. Refunds are only possible if the airline or supplier’s rules allow for it. Once a refund is approved, it may take approximately 60-90 days to reflect on your statement. Post-ticketing service fees will apply if a refund is authorized by the supplier. These fees are charged per passenger, per ticket. If the supplier denies the refund request, we will refund the post-ticketing service fees but not the original booking fees.

For any inquiries or to initiate a cancellation or refund request, please contact our customer service team at Flight booking info via phone.