Privacy Policy

Introduction

A Flightbookinginfo (“Company,” “Us,” or “We”) is committed to respecting and protecting your privacy. This Privacy Notice and Policy (hereinafter the “Policy”) outlines how we collect, use, maintain, protect, share, and disclose information when you interact with our website, mobile applications, and related services.

Applicability

This Policy applies to information we collect:

  • When you visit our website, mobile applications, or use our online services.
  • In email, text, and other electronic messages between you and our services.
  • When you engage with our advertising and applications on third-party websites, if those include links to this Policy.

This Policy does not apply to information collected:

  • Offline or through other means not described in this Policy.
  • By third parties, including through any applications or content (such as advertising) that link to or are accessible from our website.

Please read this Policy carefully to understand our practices regarding your information. This Policy may be updated from time to time, so please review it periodically for changes.

 

Children Under the Age of 13

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from such children. If you are under 13, please do not use our services or provide any personal information. If we learn that we have collected personal information from a child under 13 without parental consent, we will delete it. If you believe we have such information, please contact us at info@flightbookinginfo.com.

 

Information We Collect

Types of Information

We collect various types of information from users, including:

  • Personal Information: Name, residential address, postal address, email address, telephone number, payment information, and other identifiers.
  • Non-Personal Information: Information that does not personally identify you.
  • Technical Information: IP address, equipment used to access our services, browser type and language, access dates/times, referring website addresses, and other usage details.
  • California-Specific Information: Information as described under subdivision (e) of Section 1798.80 of the California Civil Code.
  • Protected Characteristics: Age, sex/gender, marital status, medical condition, disability information.
  • Travel Information: Details needed to assist with travel arrangements, such as username, password, location, identification numbers, date of birth, travel preferences, and loyalty program numbers.
  • Financial Information: Budget information for travel arrangements.

Methods of Collection

We collect information:

  • Directly from You: When you provide it through forms, correspondence, transactions, or other interactions with our services.
  • Automatically: Through cookies, web beacons, and other tracking technologies as you navigate our website or use our app.
  • From Third Parties: Through our business partners, social media services, and unaffiliated parties such as analytics companies and advertising networks.
Information You Provide

We may collect:

  • Information from forms filled out on our website.
  • Records of correspondence with us.
  • Responses to surveys.
  • Transaction details.
  • Search queries.

User Contributions you post on our site are at your own risk. While we limit access to certain areas, we cannot guarantee the security of these contributions.

 

Mobile Application Information

When using our app, we may collect:

  • Usage Details: Traffic data, location data, logs, and other communication data.
  • Device Information: Device identifier, IP address, operating system, browser type, and mobile network information.

If you prefer not to share this information, you may choose not to download or use the app.

 

Automatic Data Collection Technologies

We use various technologies to collect information:

  • Cookies: Small files that store information about your visits and preferences.
  • Flash Cookies: Local stored objects used to collect and store information about your preferences.
  • Web Beacons: Small electronic files that track page visits and email openings.

These technologies help us:

  • Improve your experience and our site functionality.
  • Customize our website according to your interests.
  • Analyze site performance and traffic.
  • Protect data and detect fraudulent activity.

Third-Party Tracking

Some content and features on our website are served by third parties who may use cookies and other tracking technologies. We do not control these third parties’ tracking practices. For questions about their use of your data, please contact the respective provider directly.

 

Use of Your Information

We use your information to:

  • Present and maintain our website and services.
  • Fulfill travel reservations and other requests.
  • Communicate updates and promotional information.
  • Manage user accounts and authentication.
  • Respond to inquiries and provide customer support.
  • Enhance our services and customize user experiences.

We may also use your information to display advertisements relevant to your interests. If you interact with ads, the advertiser may assume you meet their targeting criteria.

For more details on how we use and disclose your information, or to opt out of receiving promotional materials, please see the section below.

 

Disclosure of Your Information

We may disclose aggregated information about our users, as well as information that does not identify any specific individual, for business purposes, without restriction where permissible under applicable laws and regulations.

We may disclose personal data and information that we collect or you provide as described in this Policy:

  • To Our Affiliates: To our subsidiaries and affiliates.
  • To Third Parties: To contractors, service providers, and other third parties who support our business, including but not limited to, only to the extent such parties are necessary for the fulfillment of your travel arrangements. This includes airlines, hotel vendors, car rental companies, and entry visa or passport companies. To other third-party suppliers we work with in connection with our business and the provision of our services to you. This includes marketing agencies, IT developers, service providers, hosting providers, third parties managing promotions, third-party software companies, advertising providers, networks, and site analytics providers.
  • Business Transfers: To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us about our users is among the assets transferred.
  • Legal Obligations: To fulfill the purpose for which you provide it. For any other purpose disclosed by us when you provide the information. With your consent. To comply with any court order, law, or legal process, including to respond to any government or regulatory request. To enforce or apply our terms of use and other agreements, including for billing and collection purposes. If we believe in good faith that disclosure is necessary or appropriate to protect your safety or the rights, property, or safety of us, our customers, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

  • Tracking Technologies and Advertising: You can set your browser to refuse all or some browser cookies or mobile cookies, or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash player settings on Adobe’s website. If you disable or refuse cookies, please note that some parts of this site may be inaccessible or not function properly.
  • Disclosure of Your Information for Third-Party Advertising: If you do not want us to share your personal information with unaffiliated or non-agent third parties for promotional purposes, you can opt-out by sending us an email stating your request at company email.
  • Promotional Offers from the Company: If you do not wish to have your contact information used by us to promote our own or third parties’ products or services, you can opt-out by sending us an email stating your request at company email. If we have sent you a promotional email, you may reply to it asking to be omitted from future email distributions. This opt-out does not apply to information provided to us as a result of a product purchase, licensing subscription, product service experience, or other transaction.
  • Targeted Advertising: If you do not want us to use information that we collect or that you provide to us to deliver advertisements according to our advertisers’ target-audience preferences, you can opt-out by sending us an email stating your request at company email. For this opt-out to function, you must have your browser or smartphone set to accept browser cookies.

We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt-out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on NAI’s website.

We might rely on third parties, including Rakuten Advertising, to help manage our marketing communications. Rakuten Advertising may collect personal information when you interact with its digital property, including IP addresses, digital identifiers, information about your web browsing and application usage, and how you interact with its properties and ads for purposes such as personalization of offers or advertisements, analytics about how you engage with websites or ads, and other commercial purposes. For more information about Rakuten Advertising’s collection, use, and sale of your personal data and your rights, please visit Rakuten Advertising Privacy Policy or Rakuten Advertising Privacy Rights Request Form.

 

Accessing and Correcting Your Information

If you have signed up for an account on our Website, you can review and change your personal information by logging into your account and visiting your account profile page. You may also send us an email at company email to request access to, correct, or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

If you delete your User Contributions from the Website, copies of your User Contributions may remain viewable in cached and archived pages or might have been copied or stored by other Website users. Proper access and use of information provided on the Website, including User Contributions, is governed by our Terms and Conditions.

 

Data Security

We take the security and protection of your information very seriously. We have implemented industry-standard measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls. Any payment transactions will be encrypted using SSL technology.

Unfortunately, the transmission of information via the internet is never completely secure. Although we take all reasonable security measures to protect your personal information, we cannot guarantee or warrant the security of your personal information transmitted to us online. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website. If we learn that your personal information is compromised, we may notify you by email to the last known email address provided in the most expedient time reasonable under the circumstances, or as otherwise required by applicable law, provided however, we may delay notification as may be necessary while we determine the scope of the breach, attempt to restore reasonable integrity to our system, and cooperate with law enforcement.

The safety and security of your information also depend on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the Website. The information you share in public areas may be viewed by any user of the Website.

 

Retention of Your Information

We will retain your personal information in accordance with all applicable laws and only for as long as necessary to fulfill the purposes set forth in this Policy. We will deidentify, aggregate, or otherwise anonymize your personal information prior to using it for analytical purposes or trend analysis beyond the standard retention period. When we delete your personal information, we use industry-standard methods to ensure that recovery or retrieval of your information is impossible. We may keep residual copies of your personal information in backup systems to protect our systems from malicious loss. This data is inaccessible unless restored, and upon restoration, all unnecessary information will be deleted.

 

Criteria for Retention

  • The duration of our relationship with you, including open user accounts, or recent bookings or other transactions you have made through us.
  • Applicable laws requiring us to keep records of your transactions with us for a specific period of time.
  • Current and relevant legal obligations governing how long we retain your personal information, including contractual obligations, litigation holds, statutes of limitations, and regulatory investigations.
  • Whether the information is needed for secure backups of our systems.

Processing Your Information

Information that you provide may be transferred to, accessed, stored, and processed in the United States and other countries. The data protection and other laws and standards of such countries might not be as comprehensive as those in your country. By using the Website, you acknowledge and agree that your information may be transferred to such countries, including without limitation to our facilities and those third parties with whom we share it as described in this Policy in such countries.

We restrict data transfers to those that are legally binding or essential for the provision of our business obligations.

 

International Data Transfer

The personal information we process may be accessed from, processed, or transferred to countries other than the country in which you reside. Those countries may have data protection laws that are different from the laws of your country.

The servers for our platform are located in the United States, and we and our third-party service providers operate in many countries around the world. When we collect your personal information, we may process it in any of those countries. Our employees may access your personal information from various countries around the world. The transferees of your personal data may also be located in countries other than the country in which you reside.

We have taken appropriate steps and put safeguards in place to help ensure that any access, processing, and/or transfer of your personal information remains protected in accordance with this Policy and in compliance with applicable data protection law. Such measures provide your personal information with a standard of protection that is at least comparable to that under the equivalent local law in your country, no matter where your data is accessed from, processed, and/or transferred to.

 

Safeguards Include

  • Adequacy decisions of the European Commission on the protection of personal information.
  • Standard Contractual Clauses (SCCs) for transferring personal information from the European Union to third countries that do not provide adequate protection, such as the United States.
  • Binding Corporate Rules (BCRs) applicable to transfers between our subsidiaries and affiliates.
  • Any other necessary safeguards required under applicable law.

If you have any concerns about our cross-border processing practices, please contact us at company email.

 

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Right to Access: You may request a copy of the personal information we hold about you.
  • Right to Rectification: You can ask us to correct any inaccuracies in your personal information.
  • Right to Erasure: You may request that we delete your personal information, subject to certain exceptions.
  • Right to Restrict Processing: You may request that we limit the processing of your personal information in certain circumstances.
  • Right to Data Portability: You can request that we transfer your personal information to another organization or to you, in a structured, commonly used, and machine-readable format.
  • Right to Object: You may object to the processing of your personal information under certain conditions.
  • Right to Withdraw Consent: If we process your personal information based on your consent, you may withdraw that consent at any time.

If you wish to exercise any of these rights, please contact us at company email. We will respond to your request in accordance with applicable data protection laws.

 

Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our Website and updating the “Last Revised” date at the top of this Policy. You are advised to review this Privacy Policy periodically for any changes